Shipping Policy

Shipping Policy – Stella Toronto

Stella Toronto is committed to providing all customers with fast and reliable shipping. This Shipping Policy outlines our delivery times, costs, and procedures, so you know exactly what to expect when shopping with us.

Delivery Times

Stella Toronto processes and ships all orders within 24 to 48 hours after purchase confirmation.

Delivery times may vary due to factors such as:

  • Weather conditions

  • High-demand periods (such as holidays)

  • Customs procedures (where applicable)

Free Shipping

At Stella Toronto, we offer free shipping on all orders.
Regardless of order value or destination, no shipping fees are charged. This is part of our commitment to making your shopping experience as seamless and enjoyable as possible.

Shipping Process

All Stella Toronto orders are shipped directly from our supplier.
This allows us to reduce processing time and ensure that you receive your products as quickly as possible, while maintaining strict quality control standards.

Order Processing

  • After placing your order, you will receive an order confirmation email with all relevant details.

  • Orders are processed and shipped within 24 to 48 hours.

  • Once your order has shipped, you will receive an email containing a tracking number, allowing you to follow your package easily.

Order Tracking

Stella Toronto provides tracking information for all orders.
The tracking number sent to you by email allows you to monitor the status of your shipment through the carrier’s website.

We aim to deliver your order within 5–13 business days.
This ensures you stay informed about your package’s location and estimated delivery date at all times.

Questions and Support

Do you have questions about your order or our Shipping Policy?
Our customer service team is happy to assist you.

You can contact us at:
Email: info@stellatoronot.com

We strive to respond to all inquiries quickly and professionally.

Limitations and Exceptions

While we do our best to meet estimated delivery times, unforeseen circumstances may occasionally cause delays, including:

  • Customs procedures

  • Extreme weather conditions

  • Force majeure events

Stella Toronto cannot be held responsible for such delays, but we appreciate your understanding and patience.

Conclusion

Stella Toronto is dedicated to providing an exceptional online shopping experience, including fast and reliable delivery.
Through this Shipping Policy, we ensure that every customer receives their order as smoothly and efficiently as possible.